Customer ops that close the loop by themselves
Studio designs the journey, Agents talk and execute, Intel learns from every conversation and triggers actions. A continuous loop: agents → conversations → insights → actions → agents.
ALB with host routing (platform / api-agents / api-intel)
Aurora PostgreSQL Serverless v2 · Redis cache.t3.micro
Private Neo4j (Bolt 7687) · ECS Fargate · CloudFront + S3
Studio
Design journeys, prompts, channels and data. Visual controls, versioning, live health checks.
Agents
Voice and chat in one runtime. Executes end-to-end tasks with tools and APIs. Health: /health (4000).
Intel
Ingests and reasons over your conversations and systems. Produces insights that trigger new actions. Health: /health (4100).
Closed loop
Agents execute → conversations are stored → Intel derives insights → actions retrain and redeploy agents. All orchestrated in Studio.
Why Unminds
- Multi-channel with built-in quality & safety controls.
- Lean infra: one ALB and one NAT, all as code, EU regions.
- Observability: CloudWatch logs, per-service health checks.
- Your data stays yours: Aurora for transactional, Redis for low-latency, Neo4j for relationships.